Impact of Knowledge Management on Organizational Performance: A Case Study of Private Universities and Higher Education Institutes in Nangarhar)

Abstract

Knowledge Management (KM) is a process through which knowledge is generated, stored, transformed, and applied within an organization. The purpose of this study is to examine the impact of KM, through its creation, accumulation, organization, and application, on organizational performance in the context of higher education institutions. The study utilized an adapted questionnaire to empirically test the relationship between KM practices and organizational performance. The study population included six private universities and higher education institutes in Nangarhar, Afghanistan, with over 400 employees. Data were gathered from 176 respondents, and a sample size of 200 was chosen. The results show that knowledge management (KM) has a favorable and significant effect on organizational performance, with KM practices enhancing creativity, efficiency, and decision-making. The findings offer useful information for universities looking to improve performance through efficient knowledge management techniques.